Simply put, you can return merchandise for a refund ONLY if the item is in BRAND NEW, UNOPENED CONDITION, including its original packaging and accessories. We know this seems a little extreme, but without this stipulation, we would not be able to offer our amazing prices.
We will honor refunds for unopened items up until 15 days from when you have received your product. All refunds will be issued back to your original payment method and can take up will 7-10 business days to apply back to your original payment method.
Your refund will be rejected if your items are returned due to the issues related to the following:
Exceptions / Non-Returnable items:
Pre-orders are final sales and are non-returnable once shipped out. If you do happen to receive a defective product, please contact us for more important on contacting the manufacturer.
Items with box imperfections and general flaws.
If your figure quality
Please get in contact with us if you have questions or concerns about your specific item.
In order to return a product, please contact our customer support with your order number and reason for return and you will be provided with a return label if your return request is approved.
Damages and issues